You can find help in our local community when facing many types of personal or financial issues. The services listed below are free or affordable, but checking the costs beforehand is always recommended.

TJC can help with formal referrals to the sources listed below or any other available resources if you need assistance:

Adoption Services
Adoption Network*800–367–2367
Loving Alternatives903–533–1288
Alcohol/Drug Abuse
Alcoholics Anonymous/Al-Anon*903–597–1796
Al-Anon/Al-Ateen*903–597–6492
East Texas Council on Alcoholism & Drug Abuse (ETCADA)*800–441–8639
UT Health East Texas Behavioral Health Center903–266–2200
East Texas Substance Abuse Coalition903–939–9010
The Beginning903–581–9472  OR  800-466-8253
Apartment Locators
Home Finders (apartment rental & locator agency)903–595–4663
Rental Properties & Management903–593–2211
Auto Registration and Licensing
Auto Registration (Smith County Tax Office)903–590–2900
Driver’s License Renewal (Texas Dept. of Public Safety)903–939–6014
Credit & Debt Counseling
Consumer Credit Counseling Service903–581–6691
Crisis Services
Texas Abuse Hotline*800–252–5400
Catholic Counseling Services*1–800–BABYDUE (800-222–9383)
Child Protective Services (TX Dept. of Human Services)800–252–5400
East Texas Crisis Center (ETCC; Business Office)903–509–2526
24-Hour Hotline (ETCC)*903–595–5591  OR  800–333–0358
East Texas Food Bank903–597–3663
Parent Services Center, Inc903–595–2235
PATH (People Attempting to Help)903–597–7284
Salvation Army*903–592–4361
School Supply Train (PATH)903–597–7284
Survivors’ Network (ETCC Incest Support Group)903–509–2526
East Texas Cares Resource Center (AIDS Counseling)903–592–0757
WIC (Women, Infants & Children)903–592–7635  OR  800–942–3678
Suicide Prevention9-8-8
Disability Services
Tyler Deaf and Hard of Hearing Center (Voice and TDD)903–617–6204
Department of Assistive and Rehabilitative Services Blind Services903–581–9945
Vocational Rehabilitation903–581–8151
Employment Assistance
Workforce Solutions of East Texas903–561–8131
TJC Career Planning903–510–3346
Government Offices
North East Texas Public Health District Administration903–535–0030
Chronically Ill & Disabled Primary Care/Treatment903–535–0031
Preventive Care, Family Planning & Immunization903–535–0060
Social Service Department903–535–0066
Vital Statistics (birth and death records)903–535–0031
Smith County Tax Assessor-Collector Auto Registration903–590–2900
Smith County Veterans’ Service Office903–590–2950
Smith County Property Tax Department903–590–2920
Social Security Administration1-800-772-1213
Texas Department of Health and Human Services Commission903-595-4841
Tyler City Hall903–531–1100
Tyler Police (non-emergency)*903–531–1090
Tyler/Smith County Crimestoppers*903–597–2833 (CUFF)
Tyler Neighborhood Services (Housing Assistance, Summer Food Program,
and Community Development)		903–531–1303
Hospital / Emergency Health Care
Ambulance*9-1-1
UT Health Jacksonville*903–541–5000
UT Health Tyler*903-597-0351
Poison Control Center*800–222–1222
North East Texas Public Health District (Preventive Care)903–535–0060
The University of Texas Health Center at Tyler*903–597–0351
Christus Trinity Mother Frances Health System (TMFHS)*844-606-3627 
Information / Referral
Better Business Bureau903–581–5704
Juvenile / Runaway Services
Care Shelter (Youth & Family Enrichment Centers)*903–534–0414
Juvenile Probation (Smith County)*903–535–0850
Legal Aid
Lone Star Legal Aid903–595–4781
Family Law Hotline (legal advice and counseling)800–777–3247
Family Violence Legal Line (Texas Advocacy Project800–374–4673
Lawyer Referral (State Bar of Texas)800–496–0043
National Domestic Violence Hotline*800–799–7233
Smith County District Attorney’s Office903–590–1720
Mental Health Services
Mental Health Hotline9-8-8
Andrews Center Behavioral Healthcare System*903–597–1351
ETBU Counseling Center903–705–0424
UT Health East Texas Behavioral Health Center903–266-2200
Parent Services
Coats for Kids (PATH)903–597–7284
Parent Services Center, Inc903–595–2235
Parents Anonymous of Tyler903–597–1831
WIC (Women, Infants & Children)903–592–7635 OR 800–942–3678
Social Service Agencies
Andrews Center Behavioral Healthcare System*903–597–1351
East Texas Crisis Center Hotline*903–595–5591  OR  800–333–0358
East Texas Food Bank903–597–3663
Goodwill Industries of East Texas903–593–8438
Health and Human Services/East Texas2-1-1
Parent Services Center, Inc903–595–2235
PATH (People Attempting to Help)903–597–7284
Salvation Army*903–592–4361
Transient Lodge (Salvation Army)903–592–4361
School Supply Train (PATH)903–597–7284
United Way Info Line903–581–6376  OR  2-1-1
Testing Services
TOEFL Exam (Test of English as a Foreign Language)800-468-6335
CLEP Exam (College-Level Examination Program)800-257-9558
SAT Exam888-477-7728
TJC Testing Center903–510–2617
Transportation
American Cab Company*903–592–3232
East Texas Yellow Cab Company*903–597–2526
Tyler Transit System903–533–8057
The Taxi Company of Tyler*903–592–3232
Utilities
AT&T (formerly Southwestern Bell Telephone; for residential)Order new, move or change existing service: 877-357-5317Payment arrangements and amount due: 800–616–1171Billing questions: 800–585–7928Repair service*: 800–246–8464
CenterPoint Energy (natural gas service)*800–332–7143
City of Tyler Solid Waste903–531–1388
City of Tyler Water Department (Administration)903–531–1230
Optimum Cable866–347–4784
TXU Energy (electric service)800–818–6132

* Indicates telephone numbers answered 24 hours a day.

Additional sources of information and assistance within the community may be available. Please get in touch with the Dean of Students’ office for more information.